OUR PRACTICES / SALESFORCE SERVICES
Align sales, service and customer data through Salesforce implementation, managed support, integrations and targeted improvements.
Align sales, service and customer data through Salesforce implementation, managed support, integrations and targeted improvements.
Start with an existing issue, a new project or an improvement backlog. Each service below explains what can be covered and the information needed to scope an engagement.
Relevant technologies and areas
Sales Cloud, Service Cloud, Experience Cloud, Apex, Lightning Web Components and Flow
INDIVIDUAL SERVICE SCOPES
Salesforce services
Implement Salesforce with clear lead, opportunity or case processes, useful reporting and a practical adoption plan. Nexus8 maps the operating model before configuring the platform.
Scope & deliverablesSalesforce services
Support Salesforce users, administrators and integrations through a defined service scope. Nexus8 manages incident analysis and approved changes without losing sight of customer-facing processes.
Scope & deliverablesSalesforce services
Integrate Salesforce with ERP, web applications and business data platforms. Nexus8 designs mappings, permissions and recovery procedures around the information that needs to move.
Scope & deliverablesSalesforce services
Improve Salesforce workflows, user experience and reporting through a prioritized enhancement scope. Nexus8 connects configuration, Flow, Apex and Lightning development to measurable business needs.
Scope & deliverablesSalesforce services
Prepare Salesforce for a new team, region or release cycle with impact assessment, representative testing and user readiness. Nexus8 distinguishes rollout work from routine platform updates.
Scope & deliverablesLET’S DEFINE THE NEXT STEP
Implementation, support or a targeted improvement: start with your requirements, then agree the scope.